1. Telephone Rate Reductions for AY03
University Information Systems (UIS) Telecommunications is pleased to announce rate reductions in several telephone service areas. Vendor negotiations for lower costs and reductions in debt have enabled these lower rates, which will be passed along to departments effective July 1, 2003. Cost of calls, as well as monthly line and voicemail rates will be reduced. The specific reductions are noted below:

• Usage: Domestic long distance by $.01/minute. International long distance by $.05/minute average.
• Voicemail: $1/month per standard box.
• Lines, both analog and ISDN: 50 cents/month per line.

Please contact Laurie Gamble, Billing Manager, at 495-4939 or email laurie_gamble@harvard.edu with any questions or comments.

Back to Top

 

2. Telecom Billing Code Change for Sponsored Accounts
The Office for Sponsored Research (OSR) and UIS Telecommunications have just instituted a procedure that should help prevent phone charges being posted to grants after they have entered the disabling process. Details of the new procedures are on the UIS website at:

http://www.uis.harvard.edu/telecom/faculty_staff_phones/sponsored.html

If your sponsored account is about to close (or has already), please notify UIS to change the account coding so charges no longer post to this sponsored account. In order to ensure that UIS charges are not posted to a disabled account, OSR will provide UIS Telecommunications with the values of accounts disabled on a monthly basis. UIS will work with departments to identify disabled accounts. At the department's discretion, telephone charges to disabled accounts can be posted to a default account specified by the department. This interim measure can be taken until the departmental contact has requested a new account code to bill the telephone service.

Please note: it is the department's responsibility to notify UIS of the new account to be used. HMS departments who wish to change a telecom billing code, contact UIS directly by e-mail at telecom_billing@harvard.edu, or by phone at 495-5457. Please cc: valerie_keogh@hms.harvard.edu for all sponsored billing changes.

Back to Top

 

3, American Express Card Holder Satisfaction Survey
All American Express Corporate Cardholders were sent a message asking that they participate in a brief survey. We recognize that this survey should also be distributed to anyone who manages these cards and communicates with the American Express office. We ask that you take a few minutes to participate in this survey. Your feedback is valuable in determining the satisfaction level of the Harvard community with the American Express Card program. Please click on the link below to respond:

http://www.zoomerang.com/survey.zgi?JM55G5XY679RL0CY38VVTRHR

To show our appreciation for the time you've given to complete the survey, the Travel Office will be awarding two (2) complimentary airline tickets in a drawing among those who fill in the "optional" section of the survey.