1.
Harvard Travel Center Fee Increase
The travel industry has been hit hard due to the economic
downturn, which began late in 2000 and continued through
2001. Then the September 11 tragedy plunged it into
cataclysmic financial disaster. Airlines, hotels, car
rental companies, and travel agencies have remained
viable only through cutbacks and layoffs.
On March 18, 2002, the airlines began a precedent-setting
cutback by eradicating commissions to travel agents.
Car rental companies have followed suit and it is expected
that hotels will do the same. To remain in business,
travel agents now have no choice but to charge a fee
for the service they provide.
Many Harvard travelers may feel more compelled than
ever to use the Internet to avoid the fees. While this
is certainly understandable, remember that travel agents
continue to provide personal and comprehensive services
that websites are not designed to do. Also remember
that Harvard University will fully reimburse all travel
agent fees.
Harvard
Travel Center fees are as follows:
| Domestic
airline ticket |
$45 |
| International
airline ticket |
$55 |
| Refund
of an airline ticket |
$25 |
| Delivery
of a paper ticket (can be avoided by purchasing
an e-ticket) |
$10 |
| Amtrak
ticket |
$27 |
| Car
or hotel only booking |
$25 |
| Meeting
services |
$55 |
Most
local travel agencies are charging comparable fees.
Questions regarding Harvard's travel program should
be directed to Jack Healey at 496-8686 or Priscilla
Campbell at 496-4599.
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2.
STAR Query Tool to be Decommissioned
Since STAR (the now-defunct System for Travel and Reimbursement)
was permanently shut down on June 30, 2001, there has been
very little use of the STAR Query Tool that was made available
to research past expense reports. Therefore, on May 15,
2002, the query tool will also be shut down permanently.
Departments
who expect to need information from old STAR reports should
access the STAR Query Tool prior to May 15 and print out
reports for future reference.
To
get summary-level information related to an old STAR report
after May 15, you can run a detailed listing report in AWS2
or HUDINI. If you have any questions about how to interpret
STAR data on the detailed listing, contact you local financial
office or Stacy Clifton in the Travel and Reimbursement
Office at 5-9308.
For
more complete information about an old STAR report after
May 15, you will need to contact the Imaging Department
at 5-8930 and provide them with the name and HUID number
of the reimbursee and the total amount of the STAR report
in question (both of these can be obtained from the detailed
listing). The Imaging Department will then provide you with
a copy of the original reimbursement report. Please allow
two weeks for this process.
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3.
American Express Updates
Please be advised that beginning May 1, 2002, American Express
will increase the following fees:
|
Fee
Type
|
Current
|
As
of May 1, 2002
|
| Delinquency
Fees |
Will
be assessed on charges that are 60 or more days past
due with a minimum balance greater than $50 |
Will
be assessed on charges that are 60 or more days past
due with a minimum balance greater than $35 |
| The
fee will be 2.75% of the balance over 60 days |
The
fee will be 2.75% of the balance over 60 days |
| The
fee will be based on all cumulative balances past 60
days |
The
fee will be based on all cumulative balances past 60
days |
| Suspense
Fee assessed on cards that have been suspended due to
late payment (90 days past due) |
$0 |
$25 |
All
cardholders should have received a notice from American
Express regarding the change in fees. Since that notice
was sent out, American Express has advised us that Massachusetts
state law prohibits them from charging the "flat fees."
Therefore, the minimum $29 flat fee that was referred to
in the letter you received will not apply.
American
Express Website Features
A reminder
that corporate cardholders can access statements online,
allowing for a timely review and reconciliation of their
monthly charges, even while on the road. This service is
free.
Online
management of your account is a convenient way to:
- access
account information 24 hours a day, 7 days a week
- track
current charges and payments, and view statements for
the past six months
- review
statement closing date, spending limit information, total
balance (includes unpaid billed balance and new charges),
and the Open-to-Buy amount
- confirm
Corporate Card payment
- manage
your account profile, including updating addresses
initiate charge inquiries and disputes, and
- view
the US dollar equivalent of charges made in other currencies.
To
enroll, visit http://www.americanexpress.com,
click on Corporations, and then select Learn About &
Enroll in Manage Your Card Account (under the Check Your
Bill header).
Please
contact the Travel and Reimbursement Office at 495-7760,
or stop by 380 Holyoke Center if you have any questions
or concerns.
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4.
Harvard Fact Book Available on the Web
The web version of the 2001-2002 Harvard University Fact
Book, published each spring by the FAD Office of Budget
and Financial Planning, is now available online. This handy
reference tool collects a wealth of facts and figures about
the University, and is organized into three general sections:
Organization, People, and Resources.
The
Organization section includes a flow chart that depicts
the structure of Harvard's faculties and allied institutions.
(A similar chart showing how Central Administration is organized,
as well as a list of all of Harvard's research and academic
centers, will be added soon.)
The
People section provides statistical data about Harvard's
student population and distributes it in several ways (for
example, by discipline, school, nationality, gender, number
of degrees conferred, etc.). This section also includes
data on Harvard's faculty and staff populations (for example,
how many people work in each faculty, allied institution,
or Central Administration unit).
Finally,
the Resources section provides information about Harvard's
tuition and fees, income and expenses, number of holdings
in each of Harvard's 90 libraries, buildings and land owned,
endowment information, and much more.
A few
of the 2001-2002 Fact Book entries are still being compiled,
and they will be added to the web site as the information
becomes available. However, previous editions of the Fact
Book are complete and archived on the site for your review.
You
can read the Fact Book at the following location: http://vpf-web.harvard.edu/factbook/
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